What’s the difference between cocoa and cacao?

Theobroma Cacao is the Latin name for the cacao tree. In Latin countries the word cacao is used where as in english speaking countries cocoa is used.  We use the word Cacao because our cacao products are minimally processed and have not been through the intense processing that traditional cocoa products have.


 What does it mean when chocolate turns white?

This is known as ‘blooming’. The cacao butter becomes separated from the chocolate due to extreme changes in temperature. Although the chocolate is perfectly fine to eat, the texture may not be as intended.

In such circumstances, please get in touch with us and we’ll be happy to replace your chocolate.


I have dairy / gluten intolerance – can I consume your products?

All our products are dairy free and do not have any ingredients that contain gluten. However, since we do not batch test our products for gluten, it is best to try a small quantity first to see if it is suitable for you. We have done some testing on our products to confirm they are gluten and dairy free.


I have an allergy to nuts; can I still eat your chocolate?

Our products contain tree nuts. Do not consume if you have a tree nut allergy.


Where are your products made?

Our chocolate is made in-house at our production facility in Melbourne, Australia.


Do I need to keep Loving Earth products refrigerated?

We recommend storing our products in a cool, dark, dry place.  


Where can I buy your products?

Please refer to our stockists page to find the one nearest to you.